Average service price

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$ 11100
International move average
71% more than market avg.
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6 reviews

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Nicole Marr
Feb 18, 2025
International move from Gold Coast, QLD to Waitakere, Auckland

Absolutely Terrible Experience

I had a deeply disappointing experience with OSS Worldwide Movers, and I feel compelled to share my frustration, especially regarding their lack of after-sales service and communication.

Although OSS initially offered packing services for my belongings, the majority of my items were not packed at all. Instead, the cartons I had packed myself were opened, with some crumpled butcher's paper placed on top and then re-taped. This lack of attention to detail was shocking, and it felt like they were cutting corners in a way that impacted the safety of my possessions.

When I raised concerns with the Brisbane branch, I was met with an unprofessional attitude from the branch manager. There was no sense of responsibility or concern for the services that had been promised but not delivered. The manager's communication was not only dismissive but also conveyed a complete lack of interest in resolving the issues at hand. It was incredibly frustrating.

Unpacking was another part of the contract, but this service was never provided. OSS's excuse was that my belongings were not being delivered to a home, so they don’t typically unpack anything. However, they couldn’t point to any part of the contract that mentioned this limitation. It was a flimsy excuse and added insult to injury.

As for the packing itself, it was shockingly inadequate. Many delicate and antique items were poorly packed, resulting in substantial damage to them during transit. I had trusted them with these items because they advertised superior care and attention to detail, but the reality was far from that. When I attempted to claim compensation through their insurance, OSS refused to pay the excess, despite their responsibility to ensure the safe transport of my goods.

Additionally, I was hit with unexpected charges for MPI inspection. OSS claimed that the New Zealand agent (NZ Movers) needed to add costs to cover their expenses for delivery into NZ. However, when I contacted MPI directly, I was told that the fees they were charging me were far higher than what MPI had actually charged them. This was yet another example of unnecessary upcharges.

In short, my experience with OSS Worldwide Movers was extremely negative. The extra charges, the mishandling of my possessions, and the terrible treatment from their staff have left me regretting choosing them for my move. I would strongly advise anyone considering using this company in the future to be wary. There’s a significant risk of extra charges, mistreatment of your belongings, and poor customer service that could leave you in a stressful and costly situation.

Move size: 1 Bedroom Home Service cost: $4500

Charlene
May 15, 2018
International move from Canberra, ACT to Ottawa, ON

Canberra to Canada - perfect service.

The OSS team made our international family move a breeze. The pickup/packing staff were exceptional, and nothing was broken or damaged on the other end. The job was done quicker than expected, and their attention to detail could not be faulted. I expect high levels of customer service and value for money and they exceeded my expectations.

Move size: 4+ Bedroom Home Service cost: $10000

Logan Run
Jul 10, 2024
International move from , SG to Cairns, QLD

Hopeless

Good have been in Australia longer then the sea transit itself from Asia . Zero communications do. Not use at all : staff appear to work Partime and they never call back . Our consignment cleared customs week ago

Move size: 1 Bedroom Home Service cost: $3000

Melanie Basson
Sep 22, 2021
International move from Sydney, NSW to Calgary, AB

Move from Australia to Canada

Worst possible service. We are in Canada, our container is cleared at customs but cannot be released due to OSS in Australia not releasing the container. Neither us nor our local clearing agents are getting any joy out of the team in Australia.

We have 3 email with only read receipts that they have still not bothered to reply to. We are asking for an update and urging them to release the container asap. There will be storage costs for this container if it is not released in the next 24 hours.

Once they have your money they don’t care!!!!

Move size: 4 Bedroom Home Service cost: $25000

Michael Watkins
Jun 01, 2022
International move from , Flintshire to Lewisham, NSW

Terrible

Dont use OSS if you want your possessions to arrive in one piece or in a number of occasions arrive at all.

It took 7 months for my stuff to arrive in Sydney from the UK and when it did my £7,000 PC was smashed, a 4 way monitor stand with 4 X 32 inch monitors attached to it magically vanished, clearly stolen and numerous other items missing.

IF I COULD GIVE ZERO STARS I WOULD!!

Their response is to blame me and say I didn't check the boxes properly, if you want to get your stuff transported safely and securely AVOID OSS WORLDWIDE AT ALL COSTS.

I will be sharing this review far and wide in as many places as possible as they suck.

AVOID!

Move size: 3 Bedroom Home Service cost: $5500

Gemma B
Apr 21, 2023
International move from Brisbane, QLD to Norwich, Norfolk

Great experience

Really happy with the service I received, the packing crew were friendly and communicated well and the office staff were always helpful with queries. I found them to be competitively priced and they definitely made the process of moving our car and effects less stressful! Looking forward to the arrival of our possessions in a few weeks time

Move size: Partial Move Service cost: $10500

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Last updated on 2024-07-10.

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Company Info

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OSS Worldwide Movers has not registered their account and is not actively maintaining their profile.

Their address is W3, 8 Osprey Drive, Port of Brisbane, Brisbane, QLD, 4178, but removalists usually cover a much larger area.

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What is OSS Worldwide Movers cost for international moves?

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This could mean that country to country moving services costs of OSS Worldwide Movers is more expensive with about 71% from the market average.

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Average service costs information

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Community testimonials, ratings and consumer reports on OSS Worldwide Movers - a professional company located in W3, 8 Osprey Drive, Port of Brisbane, Brisbane, QLD, 4178. Discover Brisbane, Queensland moving companies.

*MoveAdvisor may not be affiliated with OSS Worldwide Movers and the estimates may be provided from other professional movers in our network.

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